Can I send a legal notice to Housing.com for fake property listings?

Yes. Listing properties that are unavailable, misrepresented, or do not exist is an unfair trade practice under Consumer Protection Act 2019 and E-Commerce Rules 2020. Document the discrepancy and send a legal notice.

Housing.com did not refund my subscription fee. What can I do?

If Housing.com charged a subscription or premium service fee and failed to deliver the promised leads or owner contacts, that is deficiency of service. A legal notice formally demands a refund within a specified timeframe.

How long does Housing.com have to respond to a legal notice?

Typically 15 to 30 days as specified in the notice. If unresolved, you can file before the District Consumer Disputes Redressal Commission in your city.

Can I file a consumer complaint in my city against Housing.com?

Yes. Under Consumer Protection Act 2019, you can file where you reside or where the transaction was made.

Housing.com showed a property at one price and the builder quoted a higher price at site. What can I do?

If Housing.com misrepresented the pricing on a listing, that is actionable under Consumer Protection Act 2019. Send a legal notice documenting the price discrepancy with screenshots.

What if Housing.com ignores the legal notice?

File before the District Consumer CDRC. Courts have held property portals liable for inaccurate listings and subscription fee fraud.

How much does vakiltech charge to send a legal notice to Housing.com?

₹1,499 all-inclusive — advocate consultation, custom drafting, revisions, and Speed Post dispatch with Acknowledgment Due.

Real Estate Consumer Rights

Send Legal Notice to Housing.com

Q: What is Housing.com's registered address for a legal notice?

Send your legal notice to REA India Limited (Housing.com) at Unit No. 1001, 10th Floor, Tower B, Unitech Cyber Park, Sector 39, Gurgaon – 122 003, Haryana. Send via Speed Post with Acknowledgment Due.

Housing.com showing you properties that don't exist, charging subscription fees for leads that never come, or refusing refunds? A formal legal notice to their registered office is the most direct way to get results.

Why vakiltech?

15,000+ Notices Sent

Across all states in India

Drafted by Advocates

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IMPORTANT — Housing.com's Correct Legal Entity for Consumer Notices

The correct legal entity is REA India Limited — the company that operates the Housing.com platform (a subsidiary of the REA Group, Australia). Do not address notices to "Housing.com" alone — use the registered company name for legal validity.

REA India Limited (Housing.com) — Registered Address for Legal Notice

Send your legal notice via Speed Post with Acknowledgment Due to:

Legal Entity Details

Legal Entity Name

REA India Limited (Housing.com)

CIN

U72900HR2012PLC045683

Registered Office(For Legal Notice)

Unit No. 1001, 10th Floor, Tower B, Unitech Cyber Park, Sector 39, Gurgaon – 122 003, Haryana

Customer Support

support@housing.com

Telephone

Helpline

1800-2000-045

When Can You Send a Legal Notice to Housing.com?

Housing.com is India's leading property search platform. You have strong consumer rights in these situations:

Subscription or premium plan charged but verified owner contacts not delivered

Property listing found to be inaccurate, misrepresented, or unavailable

Builder project listing showed incorrect pricing at site visit

Refund not processed after subscription cancellation within policy

Proptech services (rental agreement, legal verification) paid for but not completed

Customer support unresponsive to complaints for over 30 days

NoteAttempt resolution through Housing.com's support portal first. If 15–30 days pass without a satisfactory response, proceed with a legal notice.

Did you know?

Under the Consumer Protection (E-Commerce) Rules 2020, online property platforms like Housing.com are required to ensure that listings are accurate and not misleading. Displaying properties with incorrect pricing, availability, or features is a violation subject to penalties and consumer compensation claims.

Your Escalation Roadmap

Contact Housing.com Customer Support

Raise a ticket via the Housing.com app or website. Keep all ticket IDs and screenshots of your complaint.

Escalate to Grievance Officer

Email support@housing.com with a full complaint, evidence, and all prior ticket references. Housing.com must respond within 15 days under IT Act 2000.

Send a Legal Notice

A formal legal notice from a licensed advocate to REA India Limited's registered office in Gurgaon triggers mandatory legal escalation.

File Before Consumer Court

If the notice is unanswered, file before the District Consumer CDRC. Courts regularly hold property portals liable for subscription fraud and fake listings.

Laws That Protect You

Consumer Protection Act, 2019

Primary protection for fake listings, deficiency of service, and unfair trade practices.

E-Commerce Rules, 2020

Mandates accurate listings, a grievance officer, and clear refund timelines for property platforms.

IT Act, 2000

Housing.com must maintain a grievance officer who responds within 15 days.

Indian Contract Act, 1872

Payment for subscriptions and property services creates binding contractual obligations.

Real Success Story

“Pradeep Sharma from Noida paid ₹12,000 for a Housing.com premium subscription for property owners looking for tenants. Over 3 months, every lead provided was either uninterested or had already rented the property. Refund requests were bounced around support tickets for 6 weeks. A vakiltech legal notice resulted in a full refund within 11 days.”

Note: Representative example. Individual results may vary.

Stop Wasting Time on Support Tickets. Take Legal Action.

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