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Send Legal Notice to Meesho — Registered Address, Grievance Officer & Complete Guide

Meesho is one of India's fastest-growing e-commerce platforms — and also

one of the top sources of consumer complaints, particularly regarding fake

products, wrong items, and refund disputes. If Meesho or one of its sellers

has sent you a fake, defective, or completely wrong product and your refund

has been refused, a formal legal notice is your most effective remedy.

This page gives you Meesho's verified registered address, grievance officer

details, and a complete guide to resolving your dispute legally.

Why vakiltech?

15,000+ Notices Sent

Across all states in India

Drafted by Advocates

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IMPORTANT — Meesho's Correct Legal Entity for Consumer Notices

Meesho has recently changed its legal name. The company was originally

incorporated as Fashnear Technologies Private Limited, then renamed to

Meesho Private Limited, and is now Meesho Limited following its public

listing in 2025 (CIN updated to reflect public company status).

Always address your legal notice to Meesho Limited at the registered

address below. Do not send to old addresses associated with Fashnear

Technologies — use the current Helios Business Park address.

Meesho Limited (formerly Fashnear Technologies Private Limited) — Registered Address for Legal Notice

Send your legal notice via Speed Post with Acknowledgment Due to:

Legal Entity details

Legal Entity Name
Meesho Limited (formerly Fashnear Technologies Private Limited)
CIN
L74900KA2015PLC082263
Registered Office(For Legal Notice)
3rd Floor, Wing-E, Helios Business Park,
Kadubeesanahalli Village, Varthur Hobli,
Outer Ring Road, Bengaluru, Karnataka – 560103
Email Addresses
Grievance Officer
grievances@meesho.com
Telephone
Contact Phone

Fraudulent Sellers or Empty Boxes? When to Take Action.

Meesho connects buyers with thousands of independent resellers, which unfortunately leads to cases of fraud—like receiving empty packages or fundamentally different, low-quality items. If customer care refuses to intervene and refund your purchase, legal action is your recourse. Common scenarios:

Product received is fake or counterfeit — not matching listing description
Completely wrong item delivered and return/refund refused
Product quality significantly inferior to what was advertised
Return picked up by Meesho but refund not credited
Seller on Meesho is fraudulent — unreachable after receiving payment
Damaged product delivered with no recourse offered
Refund processed but amount not received in bank or wallet
Order cancelled by Meesho without refund
NoteYou should attempt resolution through customer support before sending a legal notice. However, if 15–30 days have passed with no satisfactory resolution, a legal notice is appropriate.

Did you know?

Although Meesho operates on a pure marketplace model with independent resellers, Indian consumer laws dictate they must actively protect against fraudulent sellers and ensure buyers are fully shielded from fake shipments.

Your Roadmap to Escalation: Getting Past "Support"

1

Step 1 — Report in the Meesho App

Use the Orders section in the Meesho app to raise a return or complaint. Photograph the product clearly before initiating any return. Screenshot

2

Step 2 — Escalate to Meesho Grievance Officer

Email grievances@meesho.com with your order ID, photos of the wrong or fake product, and the specific resolution you are seeking.

3

Step 3 — Send a Legal Notice

Send a formal legal notice through a licensed advocate. This is particularly effective against Meesho as the platform is sensitive

4

Step 4 — Consumer Court

File in the District Consumer Disputes Redressal Commission in your city if Meesho ignores the notice within 15–30 days.

Your Legal Armor in the marketplace

Real Success Story

"Kavitha Reddy from Chennai ordered a silk saree worth ₹4,200 on Meesho. She received a completely different synthetic saree worth a fraction of what she paid. Meesho's support kept asking for more photos and eventually closed her complaint without a refund. She sent a legal notice through vakiltech citing the Consumer Protection Act and E-Commerce Rules. Meesho issued a full refund within 6 days of receiving the notice."

Note: This is a representative example based on the typical outcome of legal notices in consumer disputes. Individual results may vary.

How Much Compensation Can You Claim?

Beyond your refund, you can also claim:

  • The cost of the legal notice (advocate fees)
  • Compensation for mental harassment and inconvenience
  • Interest on the amount withheld
  • Costs of filing the consumer complaint (if it reaches court)
Expert Insight: Consumer courts regularly award ₹2,000 to ₹50,000 in compensation for clear-cut cases of deficiency of service.

Stop Waiting for Customer Support. Take Legal Action.

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Send Legal Notice — ₹1,499

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