Send Legal Notice to mPokket
mPokket targets college students and young professionals with small instant loans. A particularly harmful practice — contacting borrowers' phone contacts to create social pressure — is one of the most reported complaints against this app. This is illegal under Indian law. A legal notice stops it immediately.
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Contact-List Harassment is Illegal — and Actionable
mPokket is among the apps known to access borrowers' phone contacts and message or call those contacts to shame borrowers into paying. This practice is a direct violation of RBI's guidelines, the IT Act, 2000, and India's Digital Personal Data Protection Act, 2023. It is not a grey area — it is illegal. A legal notice specifically citing contact-list harassment is one of the strongest notices you can send to an instant loan app.
mPokket (Cached India Tech Pvt Ltd) — Registered Address
Send your legal notice via Speed Post with Acknowledgment Due to:
Legal Entity Details
2 (EP & GP), Sector V, Salt Lake,
Kolkata – 700 091, West Bengal
When Can You Send a Legal Notice to mPokket?
mPokket's recovery practices frequently cross legal lines. Every one of the scenarios below gives you a valid legal basis to send a formal notice:
Did you know?
The RBI has issued explicit guidelines prohibiting loan recovery agents from contacting anyone other than the borrower and their guarantors. mPokket's practice of messaging phone contacts is a direct violation. Multiple borrowers filing legal notices for the same illegal practice can also trigger an RBI enforcement inquiry against the app.
Laws That Protect You Against mPokket
IT Act, 2000 & DPDP Act, 2023
Accessing your contacts and using that data without consent is a data privacy violation. The Digital Personal Data Protection Act makes this explicitly illegal.
RBI Guidelines on Recovery Agents
RBI prohibits contacting third parties (other than the borrower's guarantor) about the borrower's loan. Contact-list harassment directly violates this.
Consumer Protection Act, 2019
Harassing, abusive, or manipulative recovery practices are deficiencies in service under consumer law.
Indian Penal Code / BNS
Threatening, intimidating, or publicly shaming a borrower can attract criminal liability under provisions of the Bharatiya Nyaya Sanhita.
Contact-List Harassment is Illegal. Act Now.
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