Send Legal Notice to Myntra — Registered Address, Grievance Officer & Complete Guide
If Myntra has refused your refund, ignored your complaints, or failed
to resolve your dispute despite repeated attempts, a formal legal notice
is your most effective next step. This page gives you Myntra's verified
registered address, grievance officer contact, and a complete guide to
resolving your dispute legally.
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15,000+ Notices Sent
Across all states in India
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Valid in all Consumer Courts
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IMPORTANT — Myntra's Correct Legal Entity for Consumer Notices
The correct legal entity for consumer complaints is Myntra Jabong India Private Limited.
Myntra is a subsidiary of Flipkart — both are part of the Walmart-owned Flipkart group. Address your notice to Myntra Jabong India Private Limited, not to Flipkart.
Myntra Jabong India Private Limited — Registered Address for Legal Notice
Send your legal notice via Speed Post with Acknowledgment Due to:
Legal Entity details
Return Rejected or Wrong Item Delivered? When to Take Action.
Myntra promises seamless fashion returns, but receiving mismatched clothing or having your valid return blocked due to an arbitrary 'quality check failure' is a massive headache. When standard support closes your ticket unfairly, a legal notice reopens it with authority. Typical situations include:
Did you know?
E-Commerce entities cannot arbitrarily reject a return that was already picked up by their own logistics agents. If Myntra claims a 'quality check failure' after the item leaves your possession, the legal liability for transit damage shifts entirely to them.
Your Roadmap to Escalation: Getting Past "Support"
Step 1 — Contact Myntra Customer Support
Use the official app or website. Note all ticket IDs and screenshot all conversations and chat responses.
Step 2 — Escalate to Myntra Grievance Officer
Email the grievance officer with full complaint details and all previous reference numbers. They must respond within 15 days under IT Act 2000.
Step 3 — Send a Legal Notice
Send a formal legal notice through a licensed advocate. This escalates the matter to Myntra's legal team directly.
Step 4 — Consumer Court
File in the District Consumer Disputes Redressal Commission in your city if the legal notice is ignored within 15–30 days.
Your Legal Armor against fashion giants
Consumer Protection Act, 2019
your primary protection as a consumer.
IT Act, 2000
requires a grievance officer who must respond in 15 days.
Indian Contract Act, 1872
failure to deliver agreed service is breach.
"Deepa Nair from Kochi ordered a branded handbag for ₹6,500 on Myntra. The product was clearly a replica — wrong stitching, no authenticity card. Myntra rejected the return saying the product was authentic. After a legal notice, Myntra issued a full refund within 5 days."
How Much Compensation Can You Claim?
Beyond your refund, you can also claim:
- The cost of the legal notice (advocate fees)
- Compensation for mental harassment and inconvenience
- Interest on the amount withheld
- Costs of filing the consumer complaint (if it reaches court)
Stop Waiting for Customer Support. Take Legal Action.
Drafted by licensed advocates. Delivered in 24 hours.
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