Send Legal Notice to IndiGo Airlines
IndiGo cancelled your flight and refused a refund? Lost your checked baggage? Denied boarding despite a confirmed ticket? A formal legal notice is the one step IndiGo's legal team cannot ignore.
Why vakiltech?
15,000+ Notices Sent
Across all states in India
Drafted by Advocates
Valid in all Consumer Courts
65% Settlement Rate
Without going to court
IMPORTANT — IndiGo's Correct Legal Entity for Consumer Notices
The correct legal entity for consumer and court notices is InterGlobe Aviation Limited (the parent company of IndiGo). Do not address notices to "IndiGo Airlines" alone — use the registered company name to ensure your notice is legally valid.
InterGlobe Aviation Limited (IndiGo) — Registered Address for Legal Notice
Send your legal notice via Speed Post with Acknowledgment Due to:
Legal Entity Details
When Can You Send a Legal Notice to IndiGo?
IndiGo handles over 100 million passengers annually. Disputes are common. You have strong legal standing in any of these situations:
Did you know?
Under DGCA Civil Aviation Requirements (CAR), IndiGo must refund cancelled flight tickets within 7 days for credit card payments and 20 days for other payment methods. Missing these deadlines makes them liable under the Consumer Protection Act 2019.
Your Escalation Roadmap
Contact IndiGo Customer Support
Use the IndiGo app, website, or call centre. Note your ticket ID and PNR. Screenshot all responses and acknowledgements.
Escalate to IndiGo Nodal Officer / Grievance Officer
Email care@goindigo.in with your full complaint, supporting documents, and all previous reference numbers. They must respond under the IT Act 2000.
Send a Legal Notice
Send a formal legal notice through a licensed advocate. This reaches IndiGo's legal team directly and triggers mandatory internal escalation.
File Before Consumer Court / DGCA
If the notice is ignored, file before the District Consumer Disputes Redressal Commission (CDRC) or raise a grievance with DGCA's Air Sewa portal.
Laws That Protect You
Consumer Protection Act, 2019
Your primary protection for deficiency of service by IndiGo.
DGCA Civil Aviation Requirements
Mandates refunds, compensation, and passenger rights for delays and cancellations.
Carriage by Air Act, 1972
Governs liability for lost or damaged baggage on domestic and international flights.
IT Act, 2000
Requires IndiGo's grievance officer to respond within 15 days.
“Priya Sharma from Bangalore had her IndiGo flight cancelled just 2 hours before departure. Despite three weeks of follow-up emails, no refund of ₹14,500 was processed. A legal notice from vakiltech was sent to IndiGo's registered office. IndiGo's legal team processed the full refund within 11 days of receiving the notice.”
Stop Waiting. Take Legal Action Today.
Drafted by licensed advocates. Delivered to IndiGo in 24 hours.
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