What is upGrad's registered address for a legal notice?

Send your legal notice to upGrad Education Private Limited at Nishuvi, 75, Dr. Annie Besant Road, Worli, Mumbai – 400 018, Maharashtra. Send via Speed Post with Acknowledgment Due.

Can I send a legal notice to upGrad for not refunding course fees?

Yes. Under Consumer Protection Act 2019, if upGrad misrepresented the course, failed to deliver promised features, or denied a refund within the stated cooling-off period, you have a strong legal claim.

upGrad promised job placement but I got no placement. Can I claim a refund?

Yes. If job placement or a salary guarantee was a material promise that induced you to enrol, failure to deliver is misrepresentation and breach of contract. A legal notice can demand a full or partial refund.

I took a loan for an upGrad course. Can I still send a legal notice?

Yes. You can still send a legal notice to upGrad for misrepresentation or breach of contract. Separately, if the loan was arranged by upGrad with a third-party NBFC without proper disclosure, you may also have a complaint against the NBFC.

How long does upGrad have to respond to a legal notice?

Typically 15 to 30 days as specified in the notice. If unresolved, you can file before the District Consumer Disputes Redressal Commission in your city.

upGrad revoked my course access without reason. What can I do?

Revoking access to a paid course without valid reason is deficiency of service. Document the revocation with screenshots and send a legal notice demanding restoration of access or a full refund.

What if upGrad ignores the legal notice?

You can file a complaint before the District Consumer CDRC. Courts have consistently ruled against ed-tech companies for misrepresentation of placement records and course quality.

How much does vakiltech charge to send a legal notice to upGrad?

₹1,499 all-inclusive — advocate consultation, custom drafting, revisions, and Speed Post dispatch with Acknowledgment Due.

Ed-Tech Consumer Rights

Send Legal Notice to upGrad

upGrad promised a career transformation — and didn't deliver. Course fee not refunded, job guarantee unfulfilled, or certificate still pending? A formal legal notice is your strongest legal weapon.

Why vakiltech?

15,000+ Notices Sent

Across all states in India

Drafted by Advocates

Valid in all Consumer Courts

65% Settlement Rate

Without going to court

IMPORTANT — upGrad's Correct Legal Entity for Consumer Notices

The correct legal entity is upGrad Education Private Limited. Do not address notices to "upGrad" or "UpGrad" alone — use the full registered company name to ensure your notice is legally valid and reaches the correct party.

upGrad Education Private Limited — Registered Address for Legal Notice

Send your legal notice via Speed Post with Acknowledgment Due to:

Legal Entity Details

Legal Entity Name

upGrad Education Private Limited

CIN

U80904MH2015PTC267119

Registered Office(For Legal Notice)

Nishuvi, 75, Dr. Annie Besant Road, Worli, Mumbai – 400 018, Maharashtra

Student Grievance

support@upgrad.com

Telephone

Student Support

1800-210-2120

When Can You Send a Legal Notice to upGrad?

Disputes with upGrad often involve significant sums. You have strong legal grounds in these situations:

Course fee refund denied after cancellation within the cooling-off period

Job placement guarantee not fulfilled as promised

Course content significantly different from what was advertised

Completion certificate not issued after course completion

Course access revoked without valid reason

NBFC loan arranged by upGrad without proper disclosure of terms

NoteAttempt resolution through upGrad's student support first. If 15–30 days pass without resolution, a legal notice is appropriate and often triggers a quick settlement.

Did you know?

Under Consumer Protection Act 2019, promises made in sales calls and marketing materials are legally binding. If an upGrad sales representative verbally guaranteed a placement or salary hike that was not delivered, that constitutes misrepresentation — even if the written agreement contains a disclaimer.

Your Escalation Roadmap

Contact upGrad Student Support

Raise a ticket via the upGrad platform. Note all ticket IDs and screenshot all responses.

Escalate to Grievance Officer

Email support@upgrad.com with your complaint, enrollment details, and all prior correspondence.

Send a Legal Notice

A lawyer-drafted legal notice to upGrad Education Private Limited's registered office triggers formal escalation to their legal team.

File Before Consumer Court

If the notice is ignored, file before the District Consumer CDRC. Courts take a serious view of ed-tech misrepresentation cases.

Laws That Protect You

Consumer Protection Act, 2019

Primary protection against misrepresentation, deficiency of service, and unfair trade practices.

IT Act, 2000

Requires upGrad to maintain a grievance officer who must respond within 15 days.

Indian Contract Act, 1872

Verbal promises and advertised guarantees are enforceable terms of contract.

E-Commerce Rules, 2020

Online platforms must disclose all material terms before purchase, including refund conditions.

Real Success Story

“Rohan Gupta from Delhi enrolled in an upGrad MBA programme for ₹3,20,000, partly financed by an NBFC loan arranged by upGrad. After 2 months, the course content proved significantly different from what was sold. upGrad refused to issue a refund citing their policy. A vakiltech legal notice citing misrepresentation under Consumer Protection Act led to a settlement of ₹2,40,000 within 18 days.”

Note: Representative example. Individual results may vary.

upGrad Owes You More Than Excuses.

Drafted by licensed advocates. Delivered in 24 hours.

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