Send Legal Notice to EaseMyTrip
EaseMyTrip sitting on your refund for months, or refusing to cancel a booking you're entitled to cancel? A lawyer-drafted legal notice to their registered office gets results where customer support loops fail.
Why vakiltech?
15,000+ Notices Sent
Across all states in India
Drafted by Advocates
Valid in all Consumer Courts
65% Settlement Rate
Without going to court
IMPORTANT — EaseMyTrip's Correct Legal Entity for Consumer Notices
The correct legal entity is Easy Trip Planners Limited (a publicly listed company on BSE and NSE). Do not address notices to "EaseMyTrip" alone — use the registered company name to ensure your notice is legally valid.
Easy Trip Planners Limited (EaseMyTrip) — Registered Address for Legal Notice
Send your legal notice via Speed Post with Acknowledgment Due to:
Legal Entity Details
When Can You Send a Legal Notice to EaseMyTrip?
EaseMyTrip is a publicly listed OTA. As a consumer you have strong rights under Indian law in these situations:
Did you know?
Under Consumer Protection (E-Commerce) Rules 2020, online travel platforms like EaseMyTrip must display all mandatory charges upfront, maintain a grievance officer, and process refunds within the timelines set by the airline or hotel. Failure to do so is an unfair trade practice.
Your Escalation Roadmap
Contact EaseMyTrip Customer Support
Raise a ticket via the app or website. Note your booking ID and all correspondence.
Escalate to Grievance Officer
Email support@easemytrip.com with your complaint, supporting documents, and all prior ticket references. They must respond within 15 days under IT Act 2000.
Send a Legal Notice
A formal legal notice through a licensed advocate reaches EaseMyTrip's legal team and demands resolution within a fixed timeframe — far more effective than any support ticket.
File Before Consumer Court
If the notice is unanswered, file before the District Consumer CDRC. Courts have awarded refunds plus compensation against online travel agencies repeatedly.
Laws That Protect You
Consumer Protection Act, 2019
Primary legislation for deficiency of service and unfair trade practices by online travel platforms.
E-Commerce Rules, 2020
Mandates transparent pricing, a grievance officer, and clear refund timelines for OTAs.
IT Act, 2000
Requires EaseMyTrip's grievance officer to respond within 15 days.
Indian Contract Act, 1872
A confirmed booking is a binding contract. Non-delivery or wrongful deduction is a breach.
“Kavita Reddy from Chennai booked a ₹28,000 international flight through EaseMyTrip. The airline cancelled the flight, and while the airline processed their portion of the refund, EaseMyTrip withheld ₹6,500 in fees citing internal policy. A vakiltech legal notice resulted in a full refund within 9 days.”
Your Refund Is Overdue. Take Legal Action.
Drafted by licensed advocates. Delivered to EaseMyTrip in 24 hours.
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